Shipping & Cancellation Policy

 

Welcome to SKLYDDI.com! We appreciate your interest in our customizable DIY products. This Shipping and Cancellation Policy outlines the terms and procedures regarding shipping, delivery, and order cancellations. By placing an order with us, you acknowledge and agree to the terms and conditions detailed below.

Shipping Policy:

Order Processing and Dispatch:
As our products are customizable and made to reflect your unique preferences, orders typically undergo processing within 2-5 business days from the date of purchase confirmation. Dispatch timeframes may vary based on product customization, but we strive to ship orders promptly to ensure timely delivery.

Shipping Methods and Timeframes:
We ship globally and are committed to delivering your custom DIY products as quickly as possible, no matter where you are located. Estimated shipping times are as follows:

  • United States: 6-14 business days
  • Europe: 6-13 business days
  • Middle East: 7-13 business days
  • Southeast Asia: 5-9 business days
  • Other regions: 7-20 business days, depending on the destination.

Please note that these are estimated timeframes and can vary due to factors such as customs processing or unforeseen delays. We appreciate your understanding and strive to ensure your unique, customized products reach you as soon as possible.

Shipping Costs:
Shipping fees are calculated based on the shipping method selected, the weight of the items, and the delivery location. Shipping charges will be displayed at checkout before finalizing the order. Some orders may qualify for free shipping, subject to specific terms and order value.

Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery issues. SKLYDDI is not liable for delayed or undelivered shipments resulting from incorrect or incomplete addresses.

Delivery Delays:
While we make every effort to meet estimated delivery times, unforeseen circumstances such as carrier delays, customs clearance, or weather conditions may impact delivery schedules. SKLYDDI is not responsible for delays beyond our control.

Cancellation Policy:

Order Cancellation:
You may request to cancel an order within 24 hours of placing it. To cancel an order, please contact our customer service team at info@sklyddi.com with your order details. We will make every attempt to accommodate your request, provided the order has not been processed or shipped.

Refunds for Canceled Orders:
Canceled orders that meet the cancellation criteria will be eligible for a full refund. Refunds will be issued to the original payment method and may take 5-7 business days to reflect in your account, depending on your financial institution.

Return of Shipped Items:
For returns after shipment, please refer to our Return & Refund Policy for instructions and eligibility criteria.