Frequently Asked Questions

You can track your order online here. You will also receive an email with tracking information once your order has been shipped.

Orders are processed within 2-5 business days after purchase confirmation. Delivery times vary depending on the destination:

  • United States: 6-15 business days
  • Europe: 6-13 business days
  • Middle East: 7-13 business days
  • Southeast Asia: 5-9 business days
    For other regions, shipping times vary as outlined in our Shipping Policy.

We offer global shipping. Shipping times are estimated as follows:

  • United States: 6-14 business days
  • Europe: 6-13 business days
  • Middle East: 7-13 business days
  • Southeast Asia: 5-9 business days
  • Other Regions: 7-20 business days, depending on the destination

Please note that these are estimated delivery timeframes and may vary due to customs or other unforeseen factors.

Shipping fees are calculated based on the shipping method, item weight, and delivery destination. All charges will be displayed at checkout before you complete your order. Some orders may qualify for free shipping based on specific terms or order value.

Please make sure that your shipping address is accurate and complete. SKLYDDI is not responsible for delayed or undelivered shipments due to incorrect or incomplete addresses.
While we strive to meet estimated delivery times, unforeseen circumstances such as carrier delays, customs processing, or weather conditions may affect delivery schedules. SKLYDDI is not responsible for delays beyond our control.

Order Cancellation
You may request to cancel an order within 24 hours of placing it. Please contact us at info@sklyddi.com with your order details. We will make every effort to process your request, provided the order has not already been processed or shipped.

We accept the following payment methods:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • MasterCard
  • PayPal
  • VISA

Please note that we do not accept checks.

Canceled orders that meet our cancellation criteria will be eligible for a full refund. Refunds are issued to the original payment method and may take 5-7 business days to appear in your account, depending on your financial institution.

We accept the following payment methods:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • MasterCard
  • PayPal
  • VISA

Please note that we do not accept checks.